Adult cards are issued to people 18 or older, and juvenile cards to people under 18. Adult cards are required to check out eReaders and “R” rated movies.
Usually a user is Barred when the address, phone number, or email address on his or her record is not correct. (Occasionally this occurs when a spam filter blocks email messages from our catalog. If you use a spam filter, please make sure to add sirsi@bookworm.fcpl.org to your safe list.) Barred users are prevented from checking out any items, placing holds, or using our online ebooks collection. Other services may also be impacted.
A user who has 3 or more overdue items for one month or more and/or unpaid bills that are over $20.00 is prevented from checking out any items, placing holds, logging onto the public computers, or using our online ebooks collection. Other services may also be impacted. The user should contact the Library Circulation Desk either in person or on the telephone.
If you are not receiving your email notifications from the Library, it is possible that your email provider sorts Library Notices as “spam or junk" mail and sends these to a junk mail folder. Contact your Internet Service Provider and ask for instructions on how to allow notices from sirsi@catalog.fcpl.org to be on your “safe” list or to be delivered directly to your Inbox.
These changes can be made either in person or electronically through the library catalog. Click on "My Account" then "Change My Address". You will then be presented with a form for changing your email, street address, city/state, zipcode and phone number. After making the desired changes make sure you type in enter the full fourteen digits of your barcode from your library card in the "My ID" field before clicking on "Send".
First, make sure you are correctly entering the full fourteen digits of your library card. If you are, the problem is probably with your PIN. Please see How do I get a PIN? and I don't have my PIN... for more information.
If you have never gotten a PIN (Personal Identification Number) or have forgotten your PIN to access your FCPL account, you will need to visit an FCPL branch for assistance. Please be sure to have a photo I.D. handy, or if you are a minor without an I.D., a guardian with a photo I.D.
“My Account” lets you:
You will need your library card number and PIN to access your account.
Library staff must assist you with resetting or learning what you have for your PIN. You must do this in person at any of the branches. Please be sure to have a photo I.D. handy, or if you are a minor without an I.D., a guardian with a photo I.D.
