If you provided the Library with a valid email address, you can click on the Forgot Your PIN? link on the My Account page of the Catalog. After you input your fourteen (14) digit library card number without spaces an email with a link will be sent to the email address on your account. Once you click on the link in your e-mail you will be sent to a page where you can reset the PIN.
If you do not have an e-mail address on file you must reset your PIN in person at any of the branches. Please be sure to have a photo I.D. handy, or if you are a minor without an I.D., a guardian with a photo I.D. For security reasons we are unable to reset PINs over the phone or via e-mail.